Data & Privacy Policy

PLUS (Providence LINC United Services) Registered Charity 1031595

Privacy Notice

At PLUS, we want you to trust us with your information. We will not sell or rent any personal
information we hold on you to other people or organisations. We will not share your
personal information for others to use in their marketing or fundraising.
We will not share your information with anyone unless:

1. This is necessary and permitted under law as a way to fulfil our role as a support
provider and employer.

2. we are required to provide information to a statutory body such as a court of law or a
regulator which has the legal right to acquire the information.

3. we strongly believe it is necessary to share the data in order to detect or prevent
criminal activity

For Job Applicants and Employees:

PLUS holds some personal information about everyone who works for the organisation.
This information is essential so that we can employ, train and pay people. We also need
some personal information to be able to process job applications.
In addition to 1,2 & 3 above, we may share your information with a third party:

4. If you work for PLUS and we need to share information for administration of tax,
pension or payroll in relation to your employment. This means we share information
provided by employees with our payroll provider; a pension provider and Her
Majesty’s Revenue & Customs (HMRC) for income tax and National Insurance

5. If you are an employee or trustee of PLUS and we need to share information with a
regulatory body such as the Charity Commission or Companies House or with
PLUS’s bankers as an essential part of your role as a trustee.

For Service Users, Families, and People who would like a Service from PLUS

In addition to 1,2 & 3 above, we might share your information with a third party if you get a
service from PLUS and we need to share information with other health or social care
professionals to enable us to support you. We will seek your consent to this but we may
have to share some information even if you are unable to give consent, if it is decided that
this is in your best interests.

Web Analytics

PLUS uses Google Analytics to improve our website: Google Analytics is a service provided
by Google that tracks and reports website traffic. It helps website operators understand how
their site is used. Google Analytics uses cookies, downloaded onto your device, to provide
information about your use of a particular site, including which pages you visit; how long you
stay on a page and how you came to the website. Google also uses this information in
providing other services relating to website activity and internet usage.
Use of cookies within Google Analytics is governed by Google’s own Privacy Policy. Google
will collect and store information about your use of our website (including your IP address)
and this may be done on servers anywhere in the world. If required to by law, Google may
share this information with other organisations. Google will not link your IP address to any
other data held by Google. By using this website, you are consenting to the processing of
data about you by Google in the manner and for the purposes set out above.
You can turn off acceptance of cookies by using the privacy settings in your web browser
and you can opt out of Google Analytics cookies by searching for the Google Analytics
Opt-out Browser Add-on.

We Do Not Share Confidential Patient Information for Research

Regulation 5 of the Health Service (Control of Patient Information) Regulations 2002
permits certain Confidential Patient Information to be used for research purposes under
some circumstances. At this time, we do not share any data for planning or research
purposes for which the national data opt-out would apply. We review all of the confidential
patient information we process on an annual basis to see if this is used for research and
planning purposes. If it is, then individuals can decide to stop their information being shared
for this purpose, using the National Data Opt-Out.
You can find out more information at